Shipping policy

1. Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and public holidays) after receiving your order confirmation email.

  • You will receive another notification once your order has been shipped.

  • During peak seasons, sales, or promotional periods, processing times may be slightly extended.

2. Shipping Destinations

We currently ship to:

  • Domestic locations within [Your Country]

  • International destinations (selected countries)

If your country is not listed at checkout, please contact us at [info@Meziena.com].

3. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times:

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

  • International Shipping: 7–21 business days (depending on destination and customs clearance)

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other unforeseen factors.

4. Shipping Carriers

We partner with trusted shipping carriers such as:

  • DHL

  • FedEx

  • UPS

  • Local courier services

Carrier selection depends on your location and chosen shipping method.

5. Order Tracking

Once your order has shipped, you will receive a tracking number via email.
You can track your shipment using the carrier’s website.

If you do not receive tracking information within 5 business days, please contact us.

6. Customs, Duties & Taxes

For international orders:

  • Customs duties, taxes, and import fees may apply.

  • These charges are the responsibility of the customer and are not included in the product price or shipping cost.

  • We are not responsible for delays caused by customs clearance.

7. Shipping Delays

While we strive to deliver orders on time, we are not responsible for delays caused by:

  • Courier issues

  • Customs inspections

  • Incorrect shipping information

  • Natural disasters or force majeure events

8. Incorrect or Incomplete Address

Please ensure that your shipping address is accurate and complete at checkout.

  • We are not responsible for orders delivered to incorrect addresses provided by the customer.

  • Additional shipping fees may apply for re-shipping returned orders.

9. Damaged or Lost Packages

If your order arrives damaged or appears lost in transit:

  • Contact us within 48 hours of delivery with photos and order details.

  • We will investigate and assist with a replacement or refund, where applicable.

10. Contact Us

If you have any questions about our Shipping Policy, please contact us:

Email: [info@Meziena.com]